Accessible transportation service
Ambulatory Transportation Services in the Bay Area
Not every passenger uses a wheelchair, and not every passenger is comfortable with a standard ride. Ambulatory transportation covers riders who walk independently or with a cane, walker or a steadying hand — people who mainly need a driver who is unhurried, a vehicle that is easy to step into, and a schedule that is actually kept.
RideConnect provides ambulatory transportation throughout the Bay Area for individuals, senior communities, day programs and organizations. It is frequently booked alongside wheelchair transportation so a mixed group travels together.
How this service works
Low-step boarding
Vehicles selected so passengers using a walker or cane are not negotiating an awkward climb.
Unhurried timing
Schedules that allow real boarding time instead of assuming everyone is seated in seconds.
Standing weekly trips
Recurring ambulatory transportation for programs, classes, appointments and community activities.
Mixed ambulatory and wheelchair groups
One booking covering both, so no one is separated from the rest of the group.
Who this service is for
- Older adults travelling to appointments and activities
- Senior living and assisted living residents
- Adult day programs and community organizations
- Family members arranging travel for a relative
- Groups with a mix of ambulatory and wheelchair passengers
Planning your transportation
- Tell us whether the passenger uses a walker, cane or no device.
- Note whether help is needed from the door to the vehicle.
- Confirm whether a companion travels with them.
- Say whether the trip repeats — most ambulatory bookings do.
Ambulatory Transportation questions
Where we provide this service
This service is available throughout San Francisco and the Bay Area. These communities request it most often:
Related services
Trips are dispatched with live GPS tracking and documented end to end. See our dispatch and reporting technology.
Schedule Accessible Transportation
Tell us who is travelling and when, and we will confirm the right vehicle and schedule.